Privacy Policy

Thank you for choosing Bigword, an app designed to provide Automatic Content Generation services to merchants using Shopify. We are committed to protecting your privacy and providing transparency in how we collect, use, and share your personal information. This Privacy Policy explains how we collect, process, and use your personal information when you install and use our app in connection with your Shopify-supported store.

Information We Collect

When you install our app, we automatically gain access to certain information from your Shopify account, including read and write access of products. Additionally, we collect the following types of personal information from you and/or your customers once you have installed the app:

• Your Shopify domain
• Your email address
• Information about you and others who may access the app on behalf of your store, such as your name, address, email address, phone number.
• Information about individuals who visit your store, such as their IP address, web browser details, time zone, and information about the cookies installed on the particular device

We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

How We Use Your Personal Information

We use the personal information we collect from you in order to provide the Service and to operate the App. Additionally, we use this personal information to:

• Communicate with you regarding our services and products
• Optimize or improve the App to provide you with a better user experience
• Provide you with information or advertising relating to our products or services

Sharing Your Personal Information

We value your trust and we do not sell your personal information to any third party for their own commercial purposes. We may share your personal information with third-party service providers to assist us in providing and improving our services, or as required by law, including:

• To comply with applicable laws and regulations
• To respond to a subpoena, search warrant, or other lawful request for information we receive
• To protect our rights or the safety of others

Your Rights

If you are a European resident, you have certain rights regarding your personal information. You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information provided below.

Additionally, if you are a European resident, we process your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests as described in this Privacy Policy.

Data Retention

We will retain your Order Information for our records unless and until you ask us to delete this information. We will also retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for any updates or changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us by email at [email protected]